Why us

Clients Continue to Return to Us

In recent years the world of travel has opened up to many people via the internet, yet, in spite of this, our clients continue to return to us, as they know they can rely on our service and advice to ensure that they get the best out of their holiday.

If you are looking to compare our holidays to the web based holidays, then it is unlikely we will match up on price. However, if you need flexibility, and would like the reassurance of speaking to a human being, then please do call us!

Within our reservations team we have over 30 years of experience of booking holidays for people with disabilities and will guarantee to take responsibility for every aspect of your trip to ensure that you have exceptional holiday.

Hand Selected Hotels

Since 1985 we have taken great care to select only the hotels that offer a level of accessibility that satisfies our high standards. This means that we will not work with accommodation suppliers who do not guarantee the wheelchair adapted room at the time of booking. This does mean at times that we have to wait a day or two for a confirmation of your holiday, but this does ensure that you get what you need to ensure an enjoyable holiday.

Transfers

The majority of our holidays include private transfers and mostly in wheelchair adapted vehicles, – instantly removing the anxiety that many experience when arriving in an
unfamiliar destination. This also removes the worry about whether you need to get out of the wheelchair or whether it will fold up and fit in to the boot of the car and certainly you will have no worries about climbing coach steps!

Speak to an expert

Our reservations staff, have many years of experience and have visited a number of the hotels and destinations that we feature. Clients often need to ask detailed questions about the hotel and its general accessibility and so like to speak to someone who knows the property, because they need to find out what it is really like. If we are unable to answer a specific question we will endeavour to find the answer.

A responsible holiday company

We conform fully to Government legislation regarding the protection of clients’ money. Air holidays are protected under our ATOL licence, all other holidays are bonded by our Travel & General Insurance Company plc policy.

In addition, in the event that your holiday is adversely affected by something beyond our control, we shall always endeavour to advise you in advance and take the appropriate action to minimise any disruption to your holiday. Booking your own flights and hotel on-line may appear to be cheaper, but please beware of low website prices – they often don’t include breakfast, taxes, service charges or transfers.

We take full responsibility for your holiday and provide you with a telephone number to contact us in the event of a problem.