We’ve all visited restaurants and seen the disabled loos used as store rooms for furniture, or blocked off by dining tables. It is one thing for a hospitality business to tick the box of providing a facility for its disabled customers, but it appears for many to be a step too far to make those facilities usable by the people they’re meant to serve.
A recent article on the Big Hospitality website highlights the issue of poor toilet provision for disabled customers, even in some of the most upmarket restaurants. It also offers 6 simple but effective suggestions for businesses to better cater for their customers with disabilities.
See the full article here: How top restaurants and hotels can improve their bad disabled loos